Shipping policy

Shipping Policy

Effective date: September 15, 2026

Here is how an order from Savemoretw gets from our shelf to your door.

Where we ship

We deliver to addresses in all 50 US states. We do not ship internationally, to freight forwarders or to addresses outside the United States.

One service, no charge

There is a single shipping option - standard shipping - and it is free on every order, with no minimum purchase. We do not offer expedited or express delivery, so please allow for the normal timeline below if you need something by a particular date.

Processing time

Orders are processed within 0-1 business days, Monday to Friday, excluding major US holidays. The daily cut-off is 2:00 PM MT: an order placed after that time is processed on the next business day.

Transit time

Once dispatched, standard delivery takes 2-3 business days to most addresses. Remote areas, severe weather and carrier backlogs can add a day or two; the tracking page will show any revised estimate.

Tracking

When your parcel leaves, we email you the tracking number. Use it to follow the package and to see the carrier's estimated delivery date. If the tracking has not updated for several days, get in touch and we will chase the carrier for you.

What you pay

The checkout shows the full amount before you confirm: the product price and any applicable sales tax. Because shipping is free, nothing is added for delivery and there are no surcharges afterwards.

What delivery includes

Parcels are delivered to the shipping address you enter at checkout. Free shipping does not include assembly, installation or in-home placement; please check the address carefully, because we cannot redirect a parcel once it is with the carrier.

Lost or delayed parcels

If a package is marked delivered but has not arrived, first check with neighbours, building management and any safe place the carrier may have used. If it is still missing, or if the parcel is well past its estimated delivery window, email us with your order number and we will open an enquiry with the carrier and arrange a replacement or refund where the parcel is confirmed lost.

Damaged on arrival

If the box or its contents arrive damaged, photograph the product, the outer box, the shipping label and the inner packaging, and report it within 72 hours of delivery. The Refund & Returns Policy explains the next steps.

Questions about shipping

  • Email: support@savemoretw.com
  • Phone: +1 (623) 572-4601
  • Hours: Monday-Saturday, 9:00 AM - 6:00 PM MT